• Administrative Support Assistant

    Posted: 05/07/2023


    Knowledge, Skills and Abilities:

    • Knowledge of standard office practices and procedures, including filing and record keeping
    • Knowledge of human relations; oral and written communication skills
    • Knowledge of Title IX requirements and State regulation policies and procedures
    • Knowledge of basic phone etiquette and able to use a multi-extension phone system
    • Ability to use Intermediate level word processing/data entry skills
    • Ability to manage records, knowledge of general office systems and procedures
    • Ability to provide good customer service when assisting participants in person or over the phone
    • Ability to be highly motivated and effectively learn new tasks
    • Ability to interact and communicate clearly, effectively, and in a professional manner
    • Ability to perform cash handling transactions with accuracy and efficiency
    • Ability to display flexibility and handle multiple work priorities with frequent interruptions
    • Ability to display non-judgmental, empathetic listening skills while working with participants to problem solve regarding required documentation, referrals, and scheduling conflicts
    • Ability to understand and follow confidentiality requirements/procedures and maintain strict confidentiality of sensitive participant information and agency records
    • Ability to handle a broad range of interpersonal contacts and highly sensitive, confidential documents and information
    • Ability to work a flexible work schedule which will include days, evenings, and/or weekend shifts
    • Ability to be well organized, meet deadlines, and be detail oriented



    • High School diploma or GED.
    • Two (2) years education and/or experience in clerical/office environment which includes operational skills listed above.
    • Experience/knowledge in Microsoft Word/Excel for Windows
    • Six (6) months hands-on-work experience and/or accredited training OR nine to twelve units from an accredited college or university in word processing/data entry
    • Bilingual in English and Spanish preferred
    Apply at: https://maacproject.applytojob.com/apply/BuhySM93Qg/Administrative-Support-Assistant

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