Energy Services Specialist I

SDG&E is not just an energy company, we are the architects of a brighter, cleaner future. Our employees power everyday life for 3.7 million people – bringing the energy to support their passions, ambitions, and the heartbeat of our community.

We call Southern California our home. It’s where we chase our dreams and raise our families. That’s why the people who live here deserve an energy company unlike any other, and that’s why every day, SDG&E employees strive to be at the forefront of innovations to reduce emissions, modernize the electric grid, and enable our customers to make the transition to clean technologies. We’re redefining sustainability, advancing zero-emissions solutions, and driving the electric vehicle revolution.

It takes the best to build the best – join us!

Duties and Responsibilities:

• Acts on behalf of SDG&E as the energy specialist to both residential and commercial customers.
• Provides exceptional customer service through various channels.
• Engages in customer outreach as necessary.
• Uses multiple computer systems, technology, and other processes to provide customer assistance.
• Provides customers with guidance, assistance, and solutions in a positive and professional manner.
• Adheres to compliance and safety standards.
• Meets expected metrics and performance goals.
• Responds to and completes emergency service requests.
• Performs other duties as may be assigned.