Public Safety Dispatcher (Part-time Experienced)

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibili­ties, duties and skills required of personnel so classified.

1. Answers multiple telephone lines, including 9-1-1, emergency, and business lines, and monitors Port of San Diego and marine radio frequencies to receive reports of emergency calls for service involving public peace and safety, including crimes in progress, medical emergencies, and fire incidents; receives reports of non-emergency calls for service including disturbances, traffic complaints, and crimes that have already occurred; receives and responds to requests for information.
2. Elicits information from callers to ensure a proper response; documents complaints; determines appropriate jurisdiction; decides and takes proper action to resolve complaints; determines dispatch priorities.
3. Dispatches routine and emergency calls for service via radio to field personnel, including patrol officers, traffic officers, medics, and airport operations; maintains constant awareness of the location and activity of field personnel to ensure officer safety; monitors several police radio frequencies to maintain awareness of emergency situations occurring in and around District jurisdiction.
4. Documents all information and retrieves information from the computer aided dispatch (CAD) system; conducts computer inquiries in several law enforcement databases to determine wants and warrants on persons, vehicles, and property; deciphers information received from these databases; operates deaf telephone equipment (TTY).
5. Maintains a working knowledge of laws and regulations from the State of California, Department of Justice and Federal Communications Commission as well as internal policies and procedures.
6. Operate a variety of public safety communications equipment including a multi-channel radio, 9-1-1 emergency telephone equipment, computer aided dispatch system, instant recall recorders, marine radio, and a fire pager.
7. Perform related duties as assigned

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