• Coordinator, Women's Case Management

    Posted: 02/25/2024


    *Collects and disseminates performance and status data; serves as an information resource for Women’s Case Managers; provides guidance and resolution options to staff regarding complex and difficult cases.

    *Follow-up on 100% of all positive results for cancer within 72 hours. 100% of positive DETEC cases must be followed up on within two months.

    *Meets minimum productivity standard daily and reports data to supervisor daily adhering to processes and guidelines.

    *Performs other duties as assigned.

    *Provides direction to Case Managers to best manage patient cases, ensures updated referral information, and assists with internal audits.

    *Provides supportive services such as eligibility determination, enrollment assistance, and patient education and support, including event support.

    *Routinely tracks and manages patients to ensure timely care needs are completed and follow-up care is received as indicated and documented.

    *Trains and provides direction to staff on work processes, maintains updated training materials, and assists with preparation for audits.

    *Works on special projects, assists with reporting needs and supervises as needed.



    *At least 3 years of experience in healthcare, with 1 year of experience in women's health.

    *Bachelor's degree in public health, healthcare administration, business administration, or closely related field preferred.

    *Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.

    *Basic analytical skills and ability to create useful, actionable reports from data.

    *Basic knowledge of medical terminology.

    *Bilingual in English/Spanish required.

    *Intermediate computer literacy (i.e., use system to manage and schedule appointments, and access electronic medical record information).

    *Intermediate interpersonal and customer service skills.

    *Intermediate knowledge of medical referral processes and insurance/payor requirements.

    *Intermediate organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.

    *Intermediate written and verbal communication skills.

    *Strong analytical and problem-solving skills.

    Apply at: https://fhcsd.wd1.myworkdayjobs.com/en-US/MAIN/details/Coordinator--Women-s-Case-Management_R0015528

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