PACE Home Care Coordination Registered Nurse Supervisor

Essential Functions of the Job:

• Supervises a robust Care Coordination program that helps participants develop, regain, or maintain their highest potential for functional performance.
• Provides guidance and monitors related work ques of Home Care Coordination staff.
• Ensures assignments and accountability for outcomes; communicates and enforces values, policies, and procedures.
• Conducts qualitative reviews and assesses documentation of medical records for completeness and relationship to the treatment plan and identifying gaps or barriers in treatment plans, escalating, and resolving as appropriate.
• Develops and implements appropriate/required Home Care Coordination protocols and monitors that the Home Care Coordination team follows all protocols.
• Provides direct and indirect supervision of discipline specific staff through monthly audits of medical records and direct observation of the provision of services.
• Ensure appropriate Home Care Coordination resources are shared with IDT, to ensure timely and efficient problem solving.
• Responsible for conducting regular Home Care Coordination Team Meetings, training and on-going review of policies and procedures.
• Ensures timely and efficient handling of complaints, concerns, and resolves any Home Care Coordination matters to ensure the highest quality of services to our PACE participants and their families.
• Ensures coordination of services provided in the home, under the purview of this discipline and captured within the discipline care plan.
• Sets standards for coordination of care and understands and demonstrates respect for patient rights, utilizing established mechanisms for effective management of ethical issues in patient care.
• Demonstrates active participation in San Diego PACE QA processes; is involved in assessment and implementation of QA improvement plans.
• Assists with the planning and preparation of the San Diego PACE CMS audit.
• Establishes Home Care Coordination operational strategies by evaluating needs; establishes critical measurements; determines production, productivity, quality, and patient service strategies.
• Integrates cost effective measures into Home Care Coordination practice.
• Responsible as assigned for after business hours, weekends, and holidays coverage.
• Complies with policies addressing safe working conditions; monitors unsafe working conditions; recognizes inappropriate and/or ineffective patient care management, resolves issues/problems, and completes written reports; fulfills call for unit as assigned and adjusts staffing for census (volume) and acuity.
• Ensures that all new Home Health staff are on-boarded, annual competency assessments are completed, licenses renewed and documented in the personnel files.
• Assists other departments and sites as required.
• Other duties as assigned

Additional Duties and Responsibilities:

• Maintain and follow established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
• Adheres to and models SYH’s core values and behaviors of Excellence, Empowerment, Integrity, and Respect.
• Adheres to SYH and PACE attendance and punctuality policies and practices.
• Attend meetings as required and participate on committees as directed.
• Perform other related duties as assigned or requested.
• Acts only within the scope of his or her authority to practice.
• Practices standard infection control precautions.
• Maintains safe working environment, following safety policies and procedures.
• Participates in continuing education classes and any required staff and training meetings.
• Maintains professional affiliations, required certifications and continuing education requirements.