Case Management Specialist I

The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Maintains and provides services to caseload as mandated by the contract and provides follow-up.

• Provides intake services to clients; assesses needs of clients.
• Assesses skills, abilities and interests as related to appropriate and approved training.
• Initiates and maintains case management of clients.
• Provides services needed to obtain self-sufficiency.
• Provides services for employment and job training referrals/placements.

• Makes recommendations of job search strategies which are appropriate for the client.
• Provides individual coaching for clients in setting up and preparing for interviews.
• Maintains working relationships with employers and job developers.
• Follows up with clients placed in jobs, as needed, to provide supportive services.

• Provides follow up and job retention services.
• Makes referrals and tracks participation in asset building credit counseling, education, and employment skills development programs.
• Provides translation/interpretation services.
• Attends job fairs, resource fairs, community events, etc.
• Attends meetings as required.
• Provides orientation and stand-up presentations as required.
• Performs other related duties as assigned.