POSITION SUMMARY
The Learning & Evaluation team seeks a team member who confidently navigates the Salesforce CRM system and who enjoys strategically developing solutions and processes to support program operations and data-driven outcomes. The Salesforce Developer/Administrator will work closely with the team’s Director of Evaluation & Compliance and Data Manager to lead development and support maintenance of the Salesforce system to successfully impact Salesforce processes for all organizational programs. Solutions will address needs such as interoperability of programs and integration of program requirements to measure program success.
The duties listed below are intended only as illustrations of the various types of work that may be performed.
- Collaborate with cross-functional teams to gather program requirements, design solutions, and develop and implement changes in Salesforce
- Support development and maintenance of Salesforce configuration, workflows, and processes to ensure maximum efficiency and user adoption
- Analyze the needs of internal users, identify problems, troubleshoot, and recommend solutions
- Develop and deploy custom objects, fields, and page layouts
- Manage organizational records ensuring data integrity, quality, privacy and security
- Stay informed with Salesforce updates, best practices, and new features to continuously improve system performance
- With Data Manager, support reports and dashboards to provide actionable insights to stakeholders as needed
- Collaborate with vendors and consultants as needed for system integrations and customizations
- Provide routine reporting and analysis on system performance and usage for leadership communication
Apply at: https://maacproject.applytojob.com/apply/xiLUEY8Y24/Salesforce-Developer-Administrator-Hybrid
